:root{
  --navy:#0f2540; --teal:#1fb6b0; --teal-d:#169691;
  --bg:#f4f7fa; --card:#ffffff; --line:#e3e8ef; --sub:#6b7787;
  --green:#2f9e6e; --greenBg:#e6f5ee; --red:#d8503a; --redBg:#fbe9e6;
  --amber:#e0a82e; --amberBg:#fff4d6;
  --shadow:0 6px 20px rgba(15,37,64,.08);
}
*{box-sizing:border-box;-webkit-tap-highlight-color:transparent}
html,body{margin:0;padding:0}
body{font-family:"Segoe UI",system-ui,-apple-system,Arial,sans-serif;background:var(--bg);color:var(--navy);
  font-size:15px;line-height:1.45;overscroll-behavior:none}
#app{max-width:480px;margin:0 auto;min-height:100vh;display:flex;flex-direction:column;position:relative}

/* splash */
.splash{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:18px;min-height:100vh}
.logo-badge{width:84px;height:84px;border-radius:22px;background:var(--navy);color:#fff;display:flex;align-items:center;
  justify-content:center;font-size:38px;font-weight:800;letter-spacing:-1px}
.logo-badge span{color:var(--teal)}
.spin{width:26px;height:26px;border:3px solid #d7dde6;border-top-color:var(--teal);border-radius:50%;animation:sp .8s linear infinite}
@keyframes sp{to{transform:rotate(360deg)}}

/* login */
.login{flex:1;display:flex;flex-direction:column;justify-content:center;padding:28px 22px;gap:6px;min-height:100vh}
.login .brand{text-align:center;margin-bottom:18px}
.login .brand .logo-badge{margin:0 auto 12px}
.login h1{font-size:21px;margin:0}
.login .muted{color:var(--sub);font-size:13px;margin:2px 0 0}
.field{display:flex;flex-direction:column;gap:5px;margin:8px 0}
.field label{font-size:12.5px;font-weight:600;color:var(--sub)}
.field input{padding:13px 14px;border:1.5px solid var(--line);border-radius:12px;font-size:16px;background:#fff;outline:none}
.field input:focus{border-color:var(--teal)}
.btn{padding:14px;border:none;border-radius:12px;background:var(--navy);color:#fff;font-size:16px;font-weight:700;
  cursor:pointer;width:100%;margin-top:6px}
.btn:active{opacity:.85}
.btn.teal{background:var(--teal)}
.btn.ghost{background:transparent;color:var(--teal-d);font-weight:600;border:1.5px solid var(--line)}
.btn.block{display:block}
.err{color:var(--red);font-size:13px;min-height:18px;margin-top:4px;text-align:center}
.hint{background:#eef9f9;border:1px solid #cdeeec;color:var(--teal-d);border-radius:10px;padding:9px 12px;font-size:12px;margin-top:14px;text-align:center}

/* topbar */
.top{position:sticky;top:0;z-index:10;background:var(--navy);color:#fff;padding:14px 18px;
  display:flex;align-items:center;gap:12px}
.top .gf{width:38px;height:38px;border-radius:11px;background:rgba(255,255,255,.12);display:flex;align-items:center;
  justify-content:center;font-weight:800;font-size:17px}
.top .gf span{color:var(--teal)}
.top .who b{font-size:14px;display:block;line-height:1.2}
.top .who small{font-size:11.5px;opacity:.75}
.top .sair{margin-left:auto;background:rgba(255,255,255,.12);border:none;color:#fff;border-radius:9px;
  padding:8px 12px;font-size:12.5px;cursor:pointer}

/* content */
.main{flex:1;padding:16px 14px 90px}
.h2{font-size:13px;text-transform:uppercase;letter-spacing:.4px;color:var(--sub);margin:18px 4px 8px;font-weight:700}
.card{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:15px;box-shadow:var(--shadow);margin-bottom:12px}
.card.tap{cursor:pointer}
.card.tap:active{transform:scale(.99)}
.row{display:flex;align-items:center;gap:10px}
.between{justify-content:space-between}
.muted{color:var(--sub)}
.big{font-size:26px;font-weight:800;letter-spacing:-.5px}
.tag{display:inline-block;border-radius:20px;padding:3px 11px;font-size:11.5px;font-weight:700}
.tag.ok{background:var(--greenBg);color:var(--green)}
.tag.due{background:var(--amberBg);color:var(--amber)}
.tag.late{background:var(--redBg);color:var(--red)}
.kv{display:flex;justify-content:space-between;padding:9px 0;border-bottom:1px solid var(--line);font-size:14px}
.kv:last-child{border-bottom:none}
.kv span{color:var(--sub)}
.kv b{font-weight:700;text-align:right}
.icon{width:42px;height:42px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:20px;flex-shrink:0}
.ic-teal{background:#e7f7f6;color:var(--teal-d)}
.ic-navy{background:#e8edf3;color:var(--navy)}
.ic-amber{background:var(--amberBg);color:var(--amber)}
.ic-green{background:var(--greenBg);color:var(--green)}
.welcome{font-size:20px;font-weight:800;margin:6px 4px 2px}
.welcome+.muted{margin:0 4px 6px;font-size:13px}

.boleto-amt{display:flex;align-items:baseline;gap:8px;margin:6px 0 2px}
.list-item{display:flex;align-items:center;gap:12px;padding:12px 0;border-bottom:1px solid var(--line)}
.list-item:last-child{border-bottom:none}
.list-item .t{flex:1}
.list-item .t b{font-size:14.5px}
.list-item .t small{color:var(--sub);font-size:12.5px;display:block}
.chev{color:var(--sub);font-size:18px}

textarea,select{width:100%;padding:12px 14px;border:1.5px solid var(--line);border-radius:12px;font-size:15px;
  font-family:inherit;background:#fff;outline:none}
textarea:focus,select:focus{border-color:var(--teal)}

/* bottom nav */
.nav{position:fixed;bottom:0;left:50%;transform:translateX(-50%);width:100%;max-width:480px;background:#fff;
  border-top:1px solid var(--line);display:flex;padding:6px 4px 8px;z-index:20}
.nav button{flex:1;background:none;border:none;display:flex;flex-direction:column;align-items:center;gap:3px;
  padding:6px 2px;color:var(--sub);font-size:10.5px;font-weight:600;cursor:pointer}
.nav button .ni{font-size:20px;line-height:1}
.nav button.on{color:var(--teal-d)}

/* back header */
.back{display:flex;align-items:center;gap:8px;font-size:15px;font-weight:700;color:var(--navy);
  background:none;border:none;padding:4px 0;cursor:pointer;margin-bottom:4px}
.back .ni{font-size:20px}

/* toast */
.toast{position:fixed;bottom:96px;left:50%;transform:translateX(-50%);background:var(--navy);color:#fff;
  padding:11px 18px;border-radius:24px;font-size:13.5px;z-index:50;box-shadow:var(--shadow);max-width:90%;text-align:center}
.empty{text-align:center;color:var(--sub);padding:24px 10px;font-size:13.5px}

/* tag agendado */
.tag.teal-tag{background:#e7f7f6;color:var(--teal-d)}

/* chat de chamado */
.chat{display:flex;flex-direction:column;gap:8px;margin:10px 0 14px;max-height:48vh;overflow-y:auto;padding:2px}
.brow{display:flex}
.brow.me{justify-content:flex-end}
.brow.them{justify-content:flex-start}
.bubble{max-width:80%;padding:9px 12px;border-radius:16px;font-size:14px;box-shadow:var(--shadow)}
.bubble.me{background:var(--teal);color:#fff;border-bottom-right-radius:5px}
.bubble.them{background:#fff;border:1px solid var(--line);border-bottom-left-radius:5px}
.bubble .bwho{display:block;font-size:10.5px;font-weight:700;color:var(--teal-d);margin-bottom:2px}
.bubble .bt{display:block;font-size:10px;opacity:.7;margin-top:3px;text-align:right}
.reply{display:flex;gap:8px;align-items:center;position:sticky;bottom:0;background:var(--bg);padding:8px 0}
.reply input{flex:1;padding:12px 14px;border:1.5px solid var(--line);border-radius:24px;font-size:15px;outline:none;background:#fff}
.reply input:focus{border-color:var(--teal)}
.reply .btn{width:auto;padding:12px 18px;margin:0;border-radius:24px}